eCRM

eCRM is a browser-based Internet Application that helps you to manage your customer relationships over the Internet. The eCRM automates business processes such as marketing, customer service, sales, accounting and more and all you need is a connection to the Internet.

Blue Robin’s eCRM solution provides an online file system for storing, accessing, and sharing documents. The system can seamlessly integrate whatever Document Management System (DMS) and (CRMS) applications you currently use. Users can look up and sort contacts by name, address, phone number, zip code, state, date entered, date last contacted, by email, and much more. The system has the ability to keep date/time/user stamped notes, and attachments for each contact as well as have the ability to email directly from the application and track emails sent.

The eCRM can attach all activities such as fax, documents, emails, etc. to a client’s account history. Programmable contact reminders to call or email contacts and or follow-up on projects or tasks, makes the system a perfect online contact management tool. Whether you want to schedule projects, import or export data, create detailed reports or manage your critical business operations, Blue Robin’s eCRM will deliver.

For more information on Blue Robin’s eCRM click here